Oakfield Street Surgery

Obtain Repeat Prescriptions?

To avoid blocking lines for urgent or emergency calls, repeat prescriptions are not accepted over the telephone. Requests should be made in writing or in person to the surgery by 9.00am each day and the prescription will be ready for collection 48 hours later. Prescriptions requested on Friday will be ready the following Tuesday after 2.00pm. If you have difficulty getting to the surgery you can post your request to us, enclosing a stamped self-addressed envelope and we will post the prescription to you. If you have difficulty in collecting your prescription you can ask the pharmacist to collect it from the surgery and deliver it to you. A copy of our Repeat Prescribing Policy is available at reception.

Register?

If you live in the practice area you are welcome to register with us. The receptionists will provide you with a registration pack and information on the surgery. Once you have completed the registration form and questionnaire, return it to the surgery and we will complete your registration. You will be invited to attend a new patient check. If you have immediate health problems or are currently on medication we will arrange for you to see a doctor and the healthcare assistant (who will take your lifestyle information for your records). If you are well, your appointment will be with the healthcare assistant only. It may be several weeks before we receive your full medical records, so it is important that you attend for these checks. Your registration is with the practice but you may express a preferred practitioner. Whilst the practice will endeavour to comply with your preference, it might not always be possible.

Temporary Residents

We are happy to see friends and relatives who are staying with you if they become unwell.