How to make an appointment

Booking an appointment online

GP and phlebotomy appointments can now be booked on-line on your computer or smartphone

Please follow the link below to register with My Health Online. This will allow you to book appointments and also order repeat medication

https://www.myhealthonline-inps2.wales.nhs.uk

 

Booking an appointment by telephone

Routine appointments are available for booking up to 4 weeks in advance.  Please call 01443 812979 after 10:00 and speak to one of our receptionists.

If you need more time with the doctor to discuss several issues, please ask for a double appointment.  You may ask for the doctor of your choice, but this will be subject to availability.  

 

On the day appointments can be booked by calling 01443 812979 from 8.00am. on the day appointments are for urgent cases which cannot wait until the following day.

You may be offered a call back from the GP / ANP to allow them to assess your condition over the phone.

To help assess urgency of  the call appropriately, the doctors have instructed all receptionists to take & record as much clinical detail from patients as possible to enable the doctor’s triage to be prioritised effectively.

A same day appointment will be with the GP or ANP that is on duty that day and unfortunately you will not have a choice in who you see. You will however be informed it will be either a male/ female GP and an appointment time will be given.  

 

If you prefer to have a consultation in Welsh with your doctor, please ask for an appointment with Dr Roberts.
Mae modd cael apwyntiad gyda doctor sy’n siarad Cymraeg os byddai hynny’n well gennych gofynnwch am gael gweld Dr Roberts. 

 

Cancelling appointments

If you are unable to attend your appointment, please let us know so that we can offer this appointment to someone else.

To cancel your appointment phone 01443 812979 and press option 1

Alternatively you will receice a text reminder 2 days before your appointment is due. Please use the cancellation option on the text message tif you are unable to attend your appointment

 

 

 

 

 

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